Customer service candidates with more experience should consider including a powerful profile at the top of their customer service resume. A profile is made up of four concise sentences which provide an overview of the candidates most relevant skills and experience to date, as they relate to this position. Customer Service Representative with over 5 years of experience in a call center setting, including sales, tech support, and customer care.
Familiar with major customer care software, conflict resolution, and possess a positive attitude. May 05, 2014 A customer service representative resume should include willingness to work a variety of hours since many callcenters are open around the clock.
Further, most positions involve fulltime employment, although parttime work is often available. To give you a bit of insight into this resume, wed like to explain a few points. See this sample resume. Resume Sample: Customer Service, Hospitality Industry.
Take a peek at this resume sample: Customer Service (hospitality industry). It is a functional resume, which should be used only for really hardtopresent work histories.
View the sample resume for a customer service rep below, or download the customer service representative resume template in Word. Jobs for customer service reps are projected to grow by 5 (or 136, 300 jobs) from 2016 through 2026, according to the Bureau of Labor Statistics (BLS). Heres a resume sample for a customer service job, which was written in the achievement resume format. The achievement format is like a functional format, except it does not have skill headings in the body of the resume.